I have a Flashing Question Mark when I turn my Mac on.

The flashing question mark on startup is your Mac telling you “I really don’t see an operating system to start.” This can mean your operating system is corrupt and needs to be reinstalled or fixed. It could also mean that your hard drive is no longer being recognized and needs to be addressed.

Please note that a flashing question mark on MacBook Pros, especially those 3 years or older, are usually a cable that has gone bad. This means Connecting Point can replace the cable and all of your data will still be there.

If you have a Time Machine backup then rest assured you have a backup of all of your data. If your hard drive is, in fact, defective, we can replace your hard drive (even upgrade it to a much faster solid state drive) and restore all of your data using your Time Machine backup.

Connecting Point has a myriad of Apple service diagnostics available to determine what is giving you the flashing question mark, or any other issue you may have.  Once we run these diagnostics we can better determine what is wrong and what options are available to you.

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