Service and support from the people who know your Mac best.

One stop for technical support.

Direct access to Apple experts.
Support for use with a Mac or PC
Covers your iPod, battery, and included earphones and USB cable.
Global repair coverage 3
Includes support on using Apple-branded iPod touch apps.
Covers syncing with iTunes.
Includes support on downloading video and podcasts from the iTunes store.
Includes support on HD video recording and FaceTime for iPod touch.
Includes support on connecting iPod touch to Wi-Fi networks.
Includes support on sending and receiving email with iPod touch.

Every iPod comes with a one-year limited warranty and 90 days of single- incident telephone technical support. The AppleCare Protection Plan for iPod extends your coverage to two years from the original purchase date of your iPod.1 With the AppleCare Protection Plan for iPod, Apple experts can help troubleshoot issues with your iPod, including syncing with iTunes, HD video recording and FaceTime for iPod touch, and using Apple-branded iPod touch apps. You also get up to two years of iPod repair coverage, including the battery. Should your iPod need service under the plan, Apple technical support representatives can even set up a repair during the same call.2

AppleCare Protection Plans available at Connecting Point

The company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. For complete details, see terms at applecare/appgeos.html.

1 Service coverage is available only for the iPod and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at for full details.

2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

3 Global repair coverage may be subject to certain restrictions. See terms above for full details.

4 Availability of mail-in support depends on the country in which service is requested and the location of the Apple Authorized Service Provider. See terms above for full details.

5 Service coverage is available for battery depletion of 50 percent or more from original specification.